不懂安慰不懂挽留
[bù dŏng ān wèi bù dŏng wăn liú]
'不懂安慰不懂挽留', translated means 'Unable to Comfort or Retain'. This implies someone who doesn't know how to comfort another or hold onto things/persons which makes this person may appear somewhat cold but actually is just awkward and not familiar with certain social graces